What’s the difference between rule-based and AI-powered chatbots?
They’re better able to understand contexts and use analytics to personalize responses based on user profiles and past behavior. I’ve been looking for a chatbot that can help me automate my customer support and improve my customer experience. I’m particularly interested in the personalized product recommendations feature, which I think could be a great way …
What’s the difference between rule-based and AI-powered chatbots? Read More »